Trustpilot
GPHC Regulated Open Monday - Friday 9am - 4pm
🇬🇧🇪🇺 UK Based - Need Assistance? Call 01924 694776

Basket

Search

Delivery Policy

Delivery

Shopping online should be an easy and hassle-free process! Here at MediBoost Pharmacy, we want to ensure that you as a customer get what you want and need as quickly as possible. Our varying options of delivery allow you to be in control of when you want your products delivering. All of our orders are dispatched via reputable courier services or Royal Mail. Our comprehensive delivery guide below will allow you to choose the best option to suit your needs! PLEASE NOTE – in the event a package is deemed heavier than the guidelines below, you may be asked to pay the extra postage costs but we will call or contact you to advise you accordingly.

Free standard shipping (UK) delivery on orders over £35 and under 2kg – First Class

  • Free standard UK delivery within 1-3 working days.
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • All delivery terms and conditions as per Standard delivery option.
  • Additional terms and conditions apply, please see below.
  • This delivery option allows for sending of order first class service provided by Royal Mail.

 

Free standard shipping (UK) delivery on orders over £30 and under 2kg – Second Class

  • Free standard UK delivery within 7-10 days.
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • All delivery terms and conditions as per Standard delivery option.
  • Additional terms and conditions apply, please see below.
  • This delivery option allows for sending of order second class service provided by Royal Mail.

 

Free UK next working day delivery on orders over £75 and under 2kg

  • Free UK next working day delivery before 6pm.
  • Order to be placed before 4pm to have your order dispatched the same day. Mon-Thur orders placed before 4pm will be delivered the next working day. Friday orders placed before 4pm will be delivered on Monday.Weekend orders will be delivered on Tuesday.
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • All delivery terms and conditions as per Next Working Day delivery option.
  • Additional terms and conditions apply, please see below.

 

Standard UK delivery First Class and under 1kg – £3.45

  • Standard 1-3 working days.
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • Additional terms and conditions apply, please see below.

 

Standard UK delivery First Class RECORDED and under 1kg – £4.45 (Recommended)

  • Standard 1-3 working days.
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • Additional terms and conditions apply, please see below.

 

Standard UK delivery SECOND Class and under 2kg – £2.95

  • Standard estimated 7-10 days delivery.
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • Additional terms and conditions apply, please see below.

 

Courier and under 2kg – £5.99 (Next day)

  • Next day delivery
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • Additional terms and conditions apply, please see below.

 

Special delivery under 1kg – £6.99

  • Offers timed delivery by 9am or 1pm the next day
  • Delivered Mon-Fri (excluding weekend and bank holidays).
  • Additional terms and conditions apply, please see below.

 

Tracking your order

You can check the status of your order by logging in to your  MediBoost Pharmacy account. Once logged in to your account, you can click ‘View my Orders’ where your order will be given one of the following notes:

  • Order received: Confirming that your order has been successfully received by MediBoost Pharmacy and is in the process of being prepared and dispatched.
  • Order cancelled: You will be sent an email notification regarding the cancellation and we will endeavour to call you as well advising on next steps and options available. Alternatively, you can also call our dedicated pharmacy team on 01924 694776 for further information or by sending us an email at mediboostpharmacy@gmail.com
  • Order dispatched / Track Parcel: Your order has now been dispatched and is on its way to you.

 

Deliveries outside the UK

  • We deliver internationally, there are certain countries which place restrictions on the types of products allowed into them, we will inform you via email if they are any issues and advise you accordingly of any alternatives if this is the case.
  • Delivery charges to Europe will vary depending on the weight, contents and destination of your order. Delivery can take upto 5 – 10 working days following dispatch. However, if your order contains items which require road-based delivery then it can take upto 15 – 20 days.
  • Additional delivery charges start at £4.25, depending on the location, size and weight of your order and are shown at the checkout. Delivery is typically 5 – 15 days from dispatch and all prices shown include V.A.T. Where applicable V.A.T will be deducted at the checkout.
  • We cannot deliver to BFPO addresses unfortunately.
  • Customs rules and regulations are set by national governments, the European Union and the world customs organisation. We as a company are bound to these rules and regulations. All deliveries are dispatched using Royal Mail and we endeavour to ensure all regulation paperwork is fully compliant in accordance with those rules. However, if in the instance where goods are opened, returned or destroyed, unfortunately we will not be able to supply you with a replica order. A new order will have to be placed and any items returned to the UK will be subject to a redelivery charge.
  • Current EU regulations provide guidance on the export of certain controlled medicines and products. We are NOT therefore able to send any product containing the following ingredients outside the UK mainland
    – Codeine
    – Morphine
    – Pseudoephedrine
    – Diphenyhydramine
    – Phenylephedrine
    – Ephedrine