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Terms & Conditions

All deliveries are subject to MediBoost Pharmacy successfully receiving payment.

  • Delivery options exclude bank holidays and other public holidays.
  • All goods will be delivered in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are an approximate indication only and is stated from the point of approval. Orders may be delivered in one or more packages.
  • Packages sent via Next Day Delivery before 1pm services will require a signature at the point of delivery.
  • All pharmacy purchases (that involve the completion of an online questionnaire) will require additional approval from a responsible qualified pharmacist and therefore may slow down delivery.
  • We try our hardest to maintain our delivery targets are met but occasionally when they’re not we’re unable to accept liability for any out of pocket expenses incurred for failed or delayed orders. However, you’re statutory rights are not affected.
  • Please note that our Next Day delivery services are only available in the UK and do not include all postcodes. If this occurs, then we will contact you via telephone and email to inform you as soon as practically possible.
  • For orders that contain a large weight, we will contact you directly to advise you of additional delivery costs.
  • Depending on the location, contents and weight of your order, we may use a combination of delivery options to deliver your order safe. This can be the case of delivering aerosols where this is a requirement of the January 2013 Dangerous Goods act, introduced by the Civil Aviation Authority. Please note you will not be charged additional delivery fees if this occurs.
  • Every effort is made to deliver goods within the guided dispatch timescales; however, delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver products within estimated timescales caused by circumstances beyond our reasonable control. However, in accordance with the Consumer Contracts Regulations, all orders will be fulfilled within a maximum of 30 days or a full refund will be issued and your statutory rights are not affected.
  • Additional charges may be incurred if we were unable to deliver your order for any of the following reasons
    An incorrect postal address was supplied
    – There was no-one there to receive the order at the specified address and the order was not subsequently collected from a designated depot by the courier
  • Charges will vary for AESTHETIC products, particularly where a cold chain supply has to be maintained and the use of a special carrier employed